Conflict in the workplace is a major cause of stress, absenteeism and presenteeism. It reduces productivity, engagement and retention.
And it’s one of the hardest issues to manage and resolve, because most people have never been taught effective conflict management skills.
Ripple Learning provides online and onsite corporate conflict management workshops that give your teams the skills, tools and strategies they need to navigate difficult situations and have challenging conversations – safely.
Our team of expert facilitators have years of industry experience and a deep understanding of the challenges many people face in the workplace.
Conflict resolution workshop
Learn how to safely de-escalate strong emotions and then move forward with future-focused problem solving for improved performance, productivity and engagement.
Learn more Courageous conversations workshop
Learn how to have difficult conversations safely, even when they trigger stress and intense emotions, and develop skills in how to prepare, listen, respond, and repair relationships.
Learn more Conflict resolution and ADR for construction workshop
This one-day workshop combines the Conflict Resolution and ADR (Alternative Dispute Resolution) training and was developed specifically for the construction industry.
Learn more Negotiation skills workshop
Learn how to prepare for, engage in and follow up on negotiations. Includes negotiation tactics and how to respond to others’ tactics.
Learn more Difficult conversations
Conversations typically feel ‘difficult’ when we anticipate negative consequences if the interaction doesn’t go perfectly, or if it goes badly. It can feel like the trajectory of these conversations is hard to predict and that we don’t have as much control over the outcome as we would like
Learn more Accidental mediator
This onsite corporate training is a practical, skills-based workshop equips participants with the confidence and techniques to de-escalate tensions, facilitate resolution, and foster collaboration.
Learn more
Why choose Ripple Learning
to run your conflict
management workshop?
We’re the experts in difficult conversations at work
When conflict isn’t addressed, it grows. We go where other providers don’t — or won’t — go because we have the experience and expertise to address the real, messy, uncomfortable issues in a safe and supportive way.
Our expert facilitators look beyond the surface to unmask the real issues affecting your workplace and then address them with interactive sessions that will engage even the most cynical and disengaged people.
A safe respectful place for your employees
We understand that confronting issues in the workplace can be uncomfortable. In our workshops, we create a safe space with clear boundaries, so your employees feel supported and scaffolded as they address difficult issues.
