Negotiation Skills Training

What your employees will learn in this negotiation skills training:

• the natural tension between value creation and value distribution that is inherent in any negotiation
• the dimensions of any dispute (Interests, Rights and Power)
• the key principles that typically guide human behaviour when negotiating
• the key stages of any negotiation
• the way personality, preferences and culture may impact on negotiation style
• the range of negotiation strategies available and how to select your preferred strategy for the context
• the possible impact of emotions on negotiation
• the range of negotiation tactics that can be used and possible responses to mitigate the impact of these tactics
• the range of ADR (Alternative Dispute Resolution) strategies available when it is not possible to resolve a dispute and litigation is being considered
• the importance of a focus on review and debriefing following each negotiation.

Choose what works for you

You can choose from one of the following workshop lengths.

1. Half Day - Typically covers all content areas, includes a demonstration of skills and provides space for half an hour of skills practice or small group discussion.
2. Full Day - After covering all content, the focus is on building confidence in the execution of skills - taking your team on a journey through the stages of the adult learning cycle; from unconscious incompetence, through conscious incompetence to conscious competence through participation in lots of role-play practice.